Privacy Policy

We may collect personal information you provide directly, such as your name, email address, phone number, organisation and any message you send through our contact forms. We also collect limited technical data automatically, including IP address, browser type and pages visited, through cookies and analytics tools.

We use your personal data to:

• respond to your enquiries and provide requested services;
• improve our website, content and service delivery;
• send relevant updates where you have consented; and
• comply with legal and regulatory obligations.

We process your data based on your consent, the performance of a contract, our legitimate business interests, or compliance with the law. You may withdraw consent at any time by contacting us.

Our website uses cookies to enhance your experience and analyse traffic. You can accept or decline non-essential cookies through our consent banner, and you can control cookies through your browser settings.

We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website and delivering services, all bound by confidentiality obligations, or where required by law.

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse, and we retain personal data only for as long as necessary to fulfil the purposes set out in this policy.

Under the Data Protection Act, you have the right to access, correct, delete or restrict the processing of your personal data, and to object to processing or lodge a complaint with the ODPC.

For any privacy-related questions or to exercise your rights, contact us at admin@primomarka.co.ke or +254 722 316831. P.O. Box 480-00200, Nairobi, Kenya.